Plugin profile · observed daily since 02 Aug 2026
Help Scout
Active installs300+ rounded
Current authorBoldGrid
Owner changesNone while we have been watching
Last release3 months ago 18 Aug 2026
Support— no recent threads
Releases on record32
Rating4.3 /5 · 6
Added to directory14 Oct 2016
Requires WP4.5
Requires PHPfalse
Version lag0 up to date
Tested up toWP 7.1.4 up to date
PluginsPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by BoldGrid throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Full observed history, including every field transition
Committing accounts
Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.
| Account | Releases | First | Last |
|---|---|---|---|
| dancameron | 26 | 17 Oct 2016 | 31 Jan 2020 |
| wvcody | 1 | 13 Aug 2020 | 13 Aug 2020 |
| avonville1 | 3 | 24 Jan 2025 | 29 Jan 2025 |
| boldgrid | 1 | 30 Apr 2025 | 30 Apr 2025 |
| joemoto | 1 | 18 Aug 2026 | 18 Aug 2026 |
This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Small but established: 300+ active installs. Enough sites to show it works in the wild, too few for adoption to say much on its own.
11 downloads a day over the last 7 days, falling 24% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
11 Sep 2026peak 54/day31 Oct 2026
Install band fell to 300+ on 24 Sep 2026, from 400+. Both figures are rounded to one significant digit, so the size of the change is not knowable from them.
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 18 Oct | 19 Oct | 20 Oct | 21 Oct | 22 Oct | 23 Oct | 24 Oct | 25 Oct | 26 Oct | 27 Oct | 28 Oct | 29 Oct | 30 Oct | 31 Oct |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 0 | 25 | 12 | 0 | 54 | 0 | 11 | 11 | 12 | 0 | 22 | 11 | 11 |
Unchanged throughout: ratings total (6) · active installs (300+) · version (6.5.7) · support threads (0) · threads resolved (0)
91 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory10 years ago 14 Oct 2016
Requires WP4.5
Requires PHPfalse
Version lagcurrent
Is anyone still maintaining this?
- Last released 18 Aug 2026, 82 days ago.
- Declares compatibility with WordPress 7.1.4, which is current.
- The same account maintains 13 other plugins, 13 of which were updated in the last 90 days. the account is active.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.
- 23 Sep 20262 months agoInstall band moved to 400+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 04 Sep 20262 months agoInstall band moved to 300+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 29 Aug 20262 months agoInstall band moved to 400+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 28 Aug 20262 months agoInstall band moved to 300+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 18 Aug 20263 months agoVersion 6.5.7 released
- 11 Aug 20263 months agoInstall band moved to 400+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 10 Aug 20263 months agoInstall band moved to 300+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 02 Aug 20263 months agoInstall band moved to 400+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 02 Aug 20263 months agoFirst observed by PluginsPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 30 Apr 202518 months agoVersion 6.5.6 releasedfrom the release logCommitted by boldgrid.
- 29 Jan 202521 months agoVersion 6.5.4 releasedfrom the release logCommitted by avonville1.
- 28 Jan 202521 months agoVersion 6.5.3 releasedfrom the release logCommitted by avonville1.
- 24 Jan 202521 months agoVersion 6.5.1 releasedfrom the release logCommitted by avonville1.
- 13 Aug 20206 years agoVersion 6.4.0.1 releasedfrom the release logCommitted by wvcody.
- 31 Jan 20206.5 years agoVersion 6.4 releasedfrom the release logCommitted by dancameron.
- 16 Jan 20206.5 years agoVersion 6.3.6 releasedfrom the release logCommitted by dancameron.
- 12 Dec 20196.5 years agoVersion 6.3.5 releasedfrom the release logCommitted by dancameron.
- 23 Oct 20197 years agoVersion 6.3.1 releasedfrom the release logCommitted by dancameron.
- 10 Oct 20197 years agoVersion 6.3 releasedfrom the release logCommitted by dancameron.
- 23 Aug 20197 years agoVersion 6.2.1 releasedfrom the release logCommitted by dancameron.
- 15 Aug 20197 years agoVersion 6.2 releasedfrom the release logCommitted by dancameron.
- 17 Oct 201610 years ago19 earlier releasesfrom the release logBetween 17 Oct 2016 and 09 Jul 2019. Listed individually in the public release log rather than here.
- 14 Oct 201610 years agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by BoldGrid for all 91 days we have observed it.
- It was last released 3 months ago (18 Aug 2026).
- Its author declares it tested up to WordPress 7.1.4, which is current.
- WordPress.org reports 300+ active installs.
- It carries 6 ratings, averaging 4.3 out of 5.
What we don’t know yet
- No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.
- No release in the 91 days we have been watching, so how often it ships cannot be said. Every further day of silence tells you more.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
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Reach out about this record
Corrections, missing context, or anything else about Help Scout: a person reads every submission, and corrections get a reply within 5 business days.