Plugin profile · observed daily since 02 Aug 2026

Fluent Support – Helpdesk & Customer Support Ticket System

Active installs10,000+ rounded
Current authorWPManageNinja
Owner changesNone while we have been watching
Last release15 days ago 23 Oct 2026
Support2 / 2 resolved, last 2 months
Releases on record69
Rating4.6 /5 · 69
Added to directory12 Nov 2021
Requires WP5.6
Requires PHP7.4
Version lag0 up to date
Tested up toWP 7.1.4 up to date

PluginsPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works

Ownership

Held by WPManageNinja throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.

Full observed history, including every field transition

Committing accounts

Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.

AccountReleasesFirstLast
techjewel5812 Nov 202115 Jul 2026
adreastrian710 Sep 202420 Apr 2026

This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.

Adoption

How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.

Widely adopted: 10,000+ active installs. Among the more broadly installed plugins in the directory.

943 downloads a day over the last 7 days, rising 205% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.

11 Sep 2026peak 3,445/day31 Oct 2026
4.6
out of 5
69 ratings
5★6087%
4★11%
3★11%
2★23%
1★57%

Daily record

Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.

Field18 Oct19 Oct20 Oct21 Oct22 Oct23 Oct24 Oct25 Oct26 Oct27 Oct28 Oct29 Oct30 Oct31 Oct
Downloads that day—1902533054273353583,224667725455301861371
Version2.4.52.4.52.4.52.4.52.4.52.4.52.4.72.4.72.4.72.4.72.4.72.4.72.4.72.4.7
Support threads11111222222222
Threads resolved11111122222222

Unchanged throughout: ratings total (69) · active installs (10,000+)

91 days of observation, most recent 14 shown.

Maintenance

When it was last released, and how far its declared compatibility has drifted from current WordPress.

Added to directory4.5 years ago 12 Nov 2021
Requires WP5.6
Requires PHP7.4
Version lagcurrent

Is anyone still maintaining this?

  • Last released 23 Oct 2026, 16 days ago.
  • Declares compatibility with WordPress 7.1.4, which is current.
  • 2 of 2 support threads answered in the last two months.
  • The same account maintains 14 other plugins, 13 of which were updated in the last 90 days. the account is active.

A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.

History

Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.

Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.

  1. 23 Oct 202616 days ago
    Version 2.4.7 released
  2. 09 Oct 202630 days ago
    Version 2.4.5 released
  3. 15 Sep 20262 months ago
    Version 2.4.0 released
  4. 19 Aug 20263 months ago
    Version 2.3.2 released
  5. 02 Aug 20263 months ago
    First observed by PluginsPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
  6. 15 Jul 20264 months ago
    Version 2.3.1 released
  7. 13 Jul 20264 months ago
    Version 2.3.0 releasedfrom the release logCommitted by techjewel.
  8. 23 May 20266 months ago
    Version 2.2.1 releasedfrom the release logCommitted by techjewel.
  9. 20 May 20266 months ago
    Version 2.2.0 releasedfrom the release logCommitted by techjewel.
  10. 20 Apr 20267 months ago
    Version 2.1.2 releasedfrom the release logCommitted by adreastrian.
  11. 10 Apr 20267 months ago
    Version 2.1.1 releasedfrom the release logCommitted by adreastrian.
  12. 09 Apr 20267 months ago
    Version 2.1.0 releasedfrom the release logCommitted by adreastrian.
  13. 06 Mar 20268 months ago
    Version 2.0.6 releasedfrom the release logCommitted by techjewel.
  14. 02 Mar 20268 months ago
    Version 2.0.5 releasedfrom the release logCommitted by techjewel.
  15. 09 Feb 20269 months ago
    Version 2.0.2 releasedfrom the release logCommitted by techjewel.
  16. 06 Feb 20269 months ago
    Version 2.0.1 releasedfrom the release logCommitted by techjewel.
  17. 05 Feb 20269 months ago
    Version 2.0.0 releasedfrom the release logCommitted by techjewel.
  18. 28 Nov 202511 months ago
    Version 1.10.5 releasedfrom the release logCommitted by techjewel.
  19. 12 Nov 20214.5 years ago
    52 earlier releasesfrom the release logBetween 12 Nov 2021 and 21 Nov 2025. Listed individually in the public release log rather than here.
  20. 12 Nov 20214.5 years ago
    Added to the WordPress.org directoryReported by the plugin API as the date this plugin was added.

What we know, and what we don’t

Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.

What we know

  • It has been held by WPManageNinja for all 91 days we have observed it.
  • It was last released 15 days ago (23 Oct 2026).
  • Its author declares it tested up to WordPress 7.1.4, which is current.
  • WordPress.org reports 10,000+ active installs.
  • It carries 69 ratings, averaging 4.6 out of 5.
  • 2 of 2 support threads in the last two months are marked resolved.

Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see

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Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.

Reach out about this record

Corrections, missing context, or anything else about Fluent Support – Helpdesk & Customer Support Ticket System: a person reads every submission, and corrections get a reply within 5 business days.

The record is never silently edited, and your email is never published.