Plugin profile · observed daily since 02 Aug 2026
Live Chat by User.com
Active installs100+ rounded
Current authorUser.com
Owner changesNone while we have been watching
Last release2 years ago 05 Sep 2024
Support— no recent threads
Releases on record1
Rating5.0 /5 · 2
Added to directory09 Mar 2016
Requires WP3.4.1
Requires PHPfalse
Version lag0.5 behind
Tested up toWP 6.6.11 WordPress is now on 7.1
PluginsPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by User.com throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Small but established: 100+ active installs. Enough sites to show it works in the wild, too few for adoption to say much on its own.
5 downloads a day over the last 7 days, rising 32% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
12 Sep 2026peak 22/day31 Oct 2026
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 18 Oct | 19 Oct | 20 Oct | 21 Oct | 22 Oct | 23 Oct | 24 Oct | 25 Oct | 26 Oct | 27 Oct | 28 Oct | 29 Oct | 30 Oct | 31 Oct |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 0 | 11 | 0 | 14 | 0 | 0 | 11 | 11 | 0 | 11 | 0 | 0 | 0 |
Unchanged throughout: ratings total (2) · active installs (100+) · version (1.4.2) · support threads (0) · threads resolved (0)
91 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory10 years ago 09 Mar 2016
Requires WP3.4.1
Requires PHPfalse
Version lag0.5 behind
Is anyone still maintaining this?
- No release in 795 days (2.2 years). The last was 05 Sep 2024.
- Declares compatibility only up to WordPress 6.6.11, while 7.1 is current. The author has not confirmed it runs on the last 5 releases.
- User.com publishes no other plugin in the directory, so there is no wider activity to compare against.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
- 02 Aug 20263 months agoFirst observed by PluginsPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 27 Feb 20268 months agoDormancy threshold crossed540 days since the last release (2024-09-05). Dormancy is a maintenance observation, not a judgement about the owner.
- 05 Sep 20242 years agoVersion 1.4.2 released
- 09 Mar 201610 years agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by User.com for all 91 days we have observed it.
- It was last released 2 years ago (05 Sep 2024).
- Its author declares it tested up to WordPress 6.6.11; WordPress is now on 7.1.
- WordPress.org reports 100+ active installs.
- It carries 2 ratings, averaging 5.0 out of 5.
What we don’t know yet
- No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.
- No release in the 91 days we have been watching, so how often it ships cannot be said. Every further day of silence tells you more.
What can’t be known
- Whether the quiet is neglect or a finished plugin. That is the author’s intent, which no dataset records, and a stable plugin can need no changes for years.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
Similar plugins
This plugin has not been updated in a long time. These carry the same tags and describe themselves in the same terms, so they are a starting point for a replacement, not a recommendation. Check them yourself.
Live Chat Plugin for WooCommerce – LiveChat
Live chat and help desk software plugin for WooCommerce. Add live chat to your WooCommerce store to connect immediately with customers.
900+ installs4.5★ (22)updated 25 May 2026
Live Chat Plugin for Elementor – LiveChat
A hassle-free WordPress Elementor live chat plugin for sales and customer support.
40+ installs3.0★ (2)updated 25 May 2026
3CX Free Live Chat, Calls & Messaging
Chat with your website visitors in real-time for free! Engage with your customers and increase sales.
100,000+ installs4.6★ (820)updated 20 Oct 2026
1,000× the installs
LiveAgent – Omnichannel Help Desk & Live Chat Software
LiveAgent is a multichannel help desk software that offers over 180 help desk and live chat features. Discover the power of the universal inbox, a hyb …
400+ installs4.2★ (32)updated 06 Oct 2026
Zoho SalesIQ – Live chat, chatbots, and visitor tracking
Identify, engage and convert website visitors with live chat and visitor analytics.
10,000+ installs4.1★ (7)updated 05 Dec 2025
100× the installs
JivoChat Live Chat – WP live chat plugin for WordPress
Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!
10,000+ installs4.9★ (710)updated 25 Oct 2023
100× the installs · no release in over 18 months
Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.
Reach out about this record
Corrections, missing context, or anything else about Live Chat by User.com: a person reads every submission, and corrections get a reply within 5 business days.