Plugin profile · observed daily since 02 Aug 2026
Richpanel – Customer Support Helpdesk & Chat
Active installs100+ rounded
Current authorRichpanel Team
Owner changesNone while we have been watching
Last release21 months ago 19 Feb 2025
Support0 / 1 resolved, last 2 months
Releases on record1
Rating3.9 /5 · 7
Added to directory23 Apr 2018
Requires WP4.4
Requires PHP5.6
Version lag0.7 behind
Tested up toWP 6.4.14 WordPress is now on 7.1
PluginsPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by Richpanel Team throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Small but established: 100+ active installs. Enough sites to show it works in the wild, too few for adoption to say much on its own.
6 downloads a day over the last 7 days, rising 36% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
11 Sep 2026peak 22/day31 Oct 2026
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 18 Oct | 19 Oct | 20 Oct | 21 Oct | 22 Oct | 23 Oct | 24 Oct | 25 Oct | 26 Oct | 27 Oct | 28 Oct | 29 Oct | 30 Oct | 31 Oct |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 0 | 11 | 0 | 0 | 22 | 0 | 0 | 12 | 0 | 11 | 11 | 0 | 11 |
| Support threads | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
Unchanged throughout: ratings total (7) · active installs (100+) · version (2.5.4) · threads resolved (0)
91 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory8.5 years ago 23 Apr 2018
Requires WP4.4
Requires PHP5.6
Version lag0.7 behind
Is anyone still maintaining this?
- No release in 627 days (1.7 years). The last was 19 Feb 2025.
- Declares compatibility only up to WordPress 6.4.14, while 7.1 is current. The author has not confirmed it runs on the last 7 releases.
- 0 of 1 support threads answered in the last two months.
- Richpanel Team publishes no other plugin in the directory, so there is no wider activity to compare against.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
- 13 Aug 20263 months agoDormancy threshold crossed540 days since the last release (2025-02-19). Dormancy is a maintenance observation, not a judgement about the owner.
- 02 Aug 20263 months agoFirst observed by PluginsPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 19 Feb 202521 months agoVersion 2.5.4 released
- 23 Apr 20188.5 years agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by Richpanel Team for all 91 days we have observed it.
- It was last released 21 months ago (19 Feb 2025).
- Its author declares it tested up to WordPress 6.4.14; WordPress is now on 7.1.
- WordPress.org reports 100+ active installs.
- It carries 7 ratings, averaging 3.9 out of 5.
- 0 of 1 support threads in the last two months are marked resolved.
What we don’t know yet
- No release in the 91 days we have been watching, so how often it ships cannot be said. Every further day of silence tells you more.
What can’t be known
- Whether the quiet is neglect or a finished plugin. That is the author’s intent, which no dataset records, and a stable plugin can need no changes for years.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
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Reach out about this record
Corrections, missing context, or anything else about Richpanel – Customer Support Helpdesk & Chat: a person reads every submission, and corrections get a reply within 5 business days.