Plugin profile · observed daily since 20 Sep 2026
HelpJet – AI Support Chatbot Trained on Your Website & Docs
Active installs100+ rounded
Current authorHelpJet
Owner changesNone while we have been watching
Last release2 months ago 23 Sep 2026
Support— no recent threads
Releases on record2
Rating4.5 /5 · 2
Added to directory10 Sep 2026
Requires WP6.3
Requires PHP7.4
Version lag0 up to date
Tested up toWP 7.1.4 up to date
PluginsPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by HelpJet throughout, with no change of ownership observed since daily tracking began on 20 Sep 2026.
Full observed history, including every field transition
Committing accounts
Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.
| Account | Releases | First | Last |
|---|---|---|---|
| helpjet | 1 | 10 Sep 2026 | 10 Sep 2026 |
This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Small but established: 100+ active installs. Enough sites to show it works in the wild, too few for adoption to say much on its own.
23 downloads a day over the last 7 days, falling 33% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
21 Sep 2026peak 77/day31 Oct 2026
Install band rose to 100+ on 21 Oct 2026, from 90+. Both figures are rounded to one significant digit, so the size of the change is not knowable from them.
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 18 Oct | 19 Oct | 20 Oct | 21 Oct | 22 Oct | 23 Oct | 24 Oct | 25 Oct | 26 Oct | 27 Oct | 28 Oct | 29 Oct | 30 Oct | 31 Oct |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 22 | 12 | 46 | 34 | 59 | 34 | 36 | 11 | 23 | 24 | 23 | 22 | 22 |
| Active installs | 90+ | 90+ | 90+ | 100+ | 100+ | 100+ | 100+ | 100+ | 100+ | 100+ | 100+ | 100+ | 100+ | 100+ |
Unchanged throughout: ratings total (2) · version (1.2.1) · support threads (0) · threads resolved (0)
42 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory2 months ago 10 Sep 2026
Requires WP6.3
Requires PHP7.4
Version lagcurrent
Is anyone still maintaining this?
- Last released 23 Sep 2026, 46 days ago.
- Declares compatibility with WordPress 7.1.4, which is current.
- HelpJet publishes no other plugin in the directory, so there is no wider activity to compare against.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
- 18 Oct 202621 days agoInstall band moved to 90+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 17 Oct 202622 days agoInstall band moved to 80+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 15 Oct 202624 days agoInstall band moved to 70+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 11 Oct 202628 days agoInstall band moved to 60+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 10 Oct 202629 days agoInstall band moved to 50+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 08 Oct 20261 month agoInstall band moved to 40+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 05 Oct 20261 month agoInstall band moved to 30+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 03 Oct 20261 month agoInstall band moved to 20+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 26 Sep 20261 month agoInstall band moved to 10+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 23 Sep 20262 months agoVersion 1.2.1 released
- 20 Sep 20262 months agoInstall band moved to fewer than 10Bands are rounded to one significant digit, so the size of the change is not knowable.
- 20 Sep 20262 months agoFirst observed by PluginsPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 10 Sep 20262 months agoVersion 1.2.0 released
- 10 Sep 20262 months agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by HelpJet for all 42 days we have observed it.
- It was last released 2 months ago (23 Sep 2026).
- Its author declares it tested up to WordPress 7.1.4, which is current.
- WordPress.org reports 100+ active installs.
- It carries 2 ratings, averaging 4.5 out of 5.
What we don’t know yet
- No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
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Reach out about this record
Corrections, missing context, or anything else about HelpJet – AI Support Chatbot Trained on Your Website & Docs: a person reads every submission, and corrections get a reply within 5 business days.