Plugin profile · observed daily since 02 Aug 2026

Desku.io – Live Chat, Help Desk & Knowledge Base

Active installs10+ rounded
Owner changesNone while we have been watching
Last release20 days ago 21 Oct 2026
Support— no recent threads
Releases on record14
Rating5.0 /5 · 2
Added to directory01 Jan 2024
Requires WP6.6
Requires PHP7.2
Version lag0 up to date
Tested up toWP 7.1.4 up to date

PluginsPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works

Ownership

We track the wordpress.org account behind each plugin. An owner renaming themselves is recorded as a rename, never as a transfer. How ownership changes are detected

23 Oct 2026
Owner display name changed

“Desku.io” → “Desku.io (A Division of Hosted.com LLC)”. The wordpress.org account is unchanged, so this is the same owner relabelling themselves, not a transfer. Recorded as a fact; it carries no score weight.

22 Oct 2026
Owner display name changed

“Desku” → “Desku.io”. The wordpress.org account is unchanged, so this is the same owner relabelling themselves, not a transfer. Recorded as a fact; it carries no score weight.

Full observed history, including every field transition

Committing accounts

Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.

AccountReleasesFirstLast
desku1305 Apr 202525 Aug 2026

This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.

Adoption

How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.

Very early-stage: 10+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.

13 downloads a day over the last 7 days, falling 13% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.

13 Sep 2026peak 35/day31 Oct 2026
5.0
out of 5
2 ratings
5★2100%
4★00%
3★00%
2★00%
1★00%

Install band rose to 10+ on 14 Aug 2026, from fewer than 10. Both figures are rounded to one significant digit, so the size of the change is not knowable from them.

Daily record

Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.

Field18 Oct19 Oct20 Oct21 Oct22 Oct23 Oct24 Oct25 Oct26 Oct27 Oct28 Oct29 Oct30 Oct31 Oct
Downloads that day—1111122734112411122301111
Version2.3.02.3.02.3.02.3.02.3.12.3.12.3.12.3.12.3.12.3.12.3.12.3.12.3.12.3.1

Unchanged throughout: ratings total (2) · active installs (10+) · support threads (0) · threads resolved (0)

91 days of observation, most recent 14 shown.

Maintenance

When it was last released, and how far its declared compatibility has drifted from current WordPress.

Added to directory2.5 years ago 01 Jan 2024
Requires WP6.6
Requires PHP7.2
Version lagcurrent

Is anyone still maintaining this?

  • Last released 21 Oct 2026, 20 days ago.
  • Declares compatibility with WordPress 7.1.4, which is current.
  • Desku.io (A Division of Hosted.com LLC) publishes no other plugin in the directory, so there is no wider activity to compare against.

A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.

History

Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.

Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.

  1. 23 Oct 202618 days ago
    Owner display name changed“Desku.io” → “Desku.io (A Division of Hosted.com LLC)”. The wordpress.org account is unchanged, so this is the same owner relabelling themselves, not a transfer. Recorded as a fact; it carries no score weight.
  2. 22 Oct 202619 days ago
    Owner display name changed“Desku” → “Desku.io”. The wordpress.org account is unchanged, so this is the same owner relabelling themselves, not a transfer. Recorded as a fact; it carries no score weight.
  3. 21 Oct 202620 days ago
    Version 2.3.1 released
  4. 25 Aug 20263 months ago
    Version 2.3.0 released
  5. 02 Aug 20263 months ago
    Install band moved to fewer than 10Bands are rounded to one significant digit, so the size of the change is not knowable.
  6. 02 Aug 20263 months ago
    First observed by PluginsPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
  7. 24 Jul 20264 months ago
    Version 2.2.1 released
  8. 18 Jun 20265 months ago
    Version 2.2.0 releasedfrom the release logCommitted by desku.
  9. 03 Jun 20265 months ago
    Version 2.0.1 releasedfrom the release logCommitted by desku.
  10. 03 Jun 20265 months ago
    Version 2.0.2 releasedfrom the release logCommitted by desku.
  11. 03 Jun 20265 months ago
    Version 2.0.3 releasedfrom the release logCommitted by desku.
  12. 03 Jun 20265 months ago
    Version 2.0.4 releasedfrom the release logCommitted by desku.
  13. 03 Jun 20265 months ago
    Version 2.0.5 releasedfrom the release logCommitted by desku.
  14. 03 Jun 20265 months ago
    Version 2.1.0 releasedfrom the release logCommitted by desku.
  15. 03 Jun 20265 months ago
    Version 2.1.1 releasedfrom the release logCommitted by desku.
  16. 21 Apr 20267 months ago
    Version 2.0.0 releasedfrom the release logCommitted by desku.
  17. 14 Apr 202519 months ago
    Version 1.0.0 releasedfrom the release logCommitted by desku.
  18. 05 Apr 202519 months ago
    Version 0.0.1 releasedfrom the release logCommitted by desku.
  19. 01 Jan 20242.5 years ago
    Added to the WordPress.org directoryReported by the plugin API as the date this plugin was added.

What we know, and what we don’t

Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.

What we know

  • It has been held by Desku.io (A Division of Hosted.com LLC) for all 91 days we have observed it.
  • It was last released 20 days ago (21 Oct 2026).
  • Its author declares it tested up to WordPress 7.1.4, which is current.
  • WordPress.org reports 10+ active installs.
  • It carries 2 ratings, averaging 5.0 out of 5.

What we don’t know yet

  • No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.

Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see

Similar plugins

Plugins that share this one’s tags and talk about the same things in their own descriptions. Distinctive tags count for far more than broad ones. Sharing hover means something, sharing woocommerce does not, and a plugin that never mentions the subject matter is left out however its author tagged it. Among close matches, more widely installed plugins are listed first. This is a grouping rather than a ranking of quality.

Gleap for WordPress & WooCommerce

AI support chat, help center, bug reports and surveys. For WooCommerce: order lookups, returns your team approves and synced customers.

300+ installs5.0★ (8)updated 30 Oct 2026
help desklive chat
LiveChat – Live Chat Plugin for WP Websites

Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀

10,000+ installs4.6★ (98)updated 25 May 2026
live chat
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons

AI chatbot agent, MCP & human live chat for customer support. Unified chat inbox for website live chat, WhatsApp, Facebook Messenger, Instagram, email

30,000+ installs5.0★ (775)updated 27 Oct 2026
live chat
Cresta Help Chat

Allow your users and customers to contact you via WhatsApp with a single click.

10,000+ installs5.0★ (15)updated 12 Dec 2025
help desk
Tidio – Live Chat & AI Chatbots

Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.

70,000+ installs4.8★ (395)updated 01 Sep 2026
live chat
Live Chat with Messenger Customer Chat

Support your customers via Facebook Messenger Live Chat conveniently from your own website.

3,000+ installs4.5★ (212)updated 14 Apr 2025
help desklive chat
no release in over 18 months

Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.

Reach out about this record

Corrections, missing context, or anything else about Desku.io – Live Chat, Help Desk & Knowledge Base: a person reads every submission, and corrections get a reply within 5 business days.

The record is never silently edited, and your email is never published.