Plugin profile · observed daily since 02 Aug 2026

Banckle Helpdesk

Active installs10+ rounded
Current authorimranwar
Owner changesNone while we have been watching
Last release12 years ago 07 May 2014
Support— no recent threads
Releases on record1
Rating— no ratings yet
Added to directory07 May 2014
Requires WP2.0.2
Requires PHPfalse
Version lag3.2 behind
Tested up toWP 3.9.40 WordPress is now on 7.1

PluginsPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works

Ownership

Held by imranwar throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.

Full observed history, including every field transition

Committing accounts

Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.

AccountReleasesFirstLast
imranwar107 May 201407 May 2014

This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.

Adoption

How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.

Very early-stage: 10+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.

0 downloads a day over the last 7 days, falling 100% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.

11 Sep 2026peak 11/day31 Oct 2026
No ratings on record, so there is no sentiment to report.

Daily record

Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.

Field18 Oct19 Oct20 Oct21 Oct22 Oct23 Oct24 Oct25 Oct26 Oct27 Oct28 Oct29 Oct30 Oct31 Oct
Downloads that day—01100000000000

Unchanged throughout: ratings total (0) · active installs (10+) · version (1.0) · support threads (0) · threads resolved (0)

91 days of observation, most recent 14 shown.

Maintenance

When it was last released, and how far its declared compatibility has drifted from current WordPress.

Added to directory12 years ago 07 May 2014
Requires WP2.0.2
Requires PHPfalse
Version lag3.2 behind

Is anyone still maintaining this?

  • No release in 4,568 days (12.5 years). The last was 07 May 2014.
  • Declares compatibility only up to WordPress 3.9.40, while 7.1 is current. The author has not confirmed it runs on the last 32 releases.
  • The same account maintains 3 other plugins, and none has been updated in over a year, the most recent on 24 Oct 2014.

A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.

History

Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.

  1. 02 Aug 20263 months ago
    First observed by PluginsPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
  2. 29 Oct 201511 years ago
    Dormancy threshold crossed540 days since the last release (2014-05-07). Dormancy is a maintenance observation, not a judgement about the owner.
  3. 07 May 201412 years ago
    Version 1.0 released
  4. 07 May 201412 years ago
    Added to the WordPress.org directoryReported by the plugin API as the date this plugin was added.

What we know, and what we don’t

Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.

What we know

  • It has been held by imranwar for all 91 days we have observed it.
  • It was last released 12 years ago (07 May 2014).
  • Its author declares it tested up to WordPress 3.9.40; WordPress is now on 7.1.
  • WordPress.org reports 10+ active installs.

What we don’t know yet

  • Nobody has rated it. The first rating that arrives shows up here.
  • No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.
  • No release in the 91 days we have been watching, so how often it ships cannot be said. Every further day of silence tells you more.

What can’t be known

  • Whether the quiet is neglect or a finished plugin. That is the author’s intent, which no dataset records, and a stable plugin can need no changes for years.

Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see

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Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.

Reach out about this record

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